Savopak Oy conducted a customer satisfaction survey in May 2025 and the survey NPS score of 80.0 is great! The outcome shows that our customers are very satisfied with our products and services.
The open feedback in the survey was also very positive and encouraging. One feedback giver expressed his thoughts as follows:
“Customer orientation, speed and ability to react in problem situations. Speeding up orders, when necessary, honesty and openness.”
This feedback summarizes our common values of customer orientation and openness. These are the things that are really important to us.
The results we received from our customers make us humble and we will do everything we can to continue to be worthy of the feedback you gave us. Thank you!
“NPS or Net Promoter Score means a recommendation index, i.e. how likely customers would recommend our company. The excellent result of our survey means that almost all of our customers are ready to recommend our services to others.”
